Training & Development

The training and development process is a systemic approach aimed at improving the performance and outcomes of individuals as well as of organization. While most of us understand the importance of a quality training and development process, many lack the tools and knowledge to create and implement a plan of action.

Hence, it’s our job to identify those needs for a training or development program. If the training is for new employees, they will need an introduction to the company culture, policies and procedures. Once they have completed this training, they will move on to job-specific training for their roles in the business. This step in the process is where you will need to have several different training programs in place.

If the training is for existing employees who are cross-training or moving to different positions within the company, they can go through the same job-specific training as new employees.

Ensure your goals align with the training and development process.

Having an excellent training and development process on paper is a start. But it’s how you comply with it that matters. Hence, depending on the type training may take place in-house, online or through third party off-site at a corporate headquarters.

An effective training and development program always involves follow-up. Tracking helps you determine if the employee understands his role and employer expectations, and gives you feedback on the process so you can make adjustments, if necessary.

By training and developing, we can increase productivity, reduce employee turnover and decrease the need for supervision, in order to comply with our commitment through IMS accreditation.